Ordering Process

Reach out to us to kickstart your order. If you already have an idea of what you’re looking for, tell us all about it and our design team will help bring it to life. If you’re unsure on what exactly you want—don’t worry. The Biscuit designers can get creative and come up with something that'll knock your socks off. Our talented design team will work with you to make sure you look as good as you play.

Design fees vary (typically between $100-$150), depending on what you’re able to provide us and how complex your design is. Any vector artwork you can send us will help streamline the process and minimize the design fees.

Typical design turnaround is 1-3 days, depending on the complexity of the design. Once we send you a design, we will offer you two free changes, so we suggest setting aside one week total for the creation and revision of the artwork.

Once you’ve chosen the final artwork, submitted a completed order form, and made payment, Black Biscuit will put the order into production. 

To expedite the process, we recommend providing us all of the information that is requested on the order form before the final artwork is complete. Incomplete order forms will delay submission of orders for production.

During the production process, Black Biscuit will email you a print proof for your approval. Once approved, we will go to final production. 

From the date the order was placed, please allow 5-6 weeks for manufacturing plus standard ground shipping. If ordering custom inline hockey pants, allow one additional week for production.